Privacy Policy

The company Spa World RX of Benelux (Le Circuit de Spa-Francorchamps s.a.) (hereafter called "Spa World RX of Benelux (Le Circuit de Spa-Francorchamps s.a.)" , "we" or "our") attaches great importance to the protection and respect of your private life. This Privacy Policy aims to inform you of our  practices concerning the collection, use and sharing of data that you have been brought to provide us via our website Spa World RX of Benelux (Le Circuit de Spa-Francorchamps s.a.) (hereafter called the "Website").

This Privacy Policy (together with our general Conditions for sale and any document to which it makes reference, as well as our Policies in regards to cookies) present the manner in which we deal with the personal data that we collect and that you provide to us. Please read this document carefully in order to know and understand our practices in regards to the processing of your personal data that we are implementing.

By using the Website of Spa World RX of Benelux (The Circuit de Spa-Francorchamps s.a.), the visitor is deemed to implicitly accept this Privacy Policy.

1.What personal data do we collect?

Your data of a personal nature (hereafter "personal data") are the data allowing you to be identified either directly (personal data such as your surname and first name allowing your immediate identification), or indirectly (personal data such as your postal code, your

telephone number or your contact number allowing your identification in an indirect way).

During our interactions with you, we may have to collect different data:

2.When do we collect your personal data and for what use?

2.1. When you submit a request for contact via our Website

When you submit a request for contact via our Website, we ask your surname, first name, name of your company, email address and telephone number.

We use this data in order to respond to your request for information, including providing all the  information you requested on our products and services. We can also contact you several times after your request for contact in order to follow up on your request for information.

We will do this according to our legitimate interest in providing exact information before and after a sale or a request for information or for contact.

We retain the contact-request emails for a period of two (2) years, after which these emails will be definitively deleted.

2.2. When you register to receive our Newsletter

When you register to receive our Newsletter, we ask for your name and email address.

By registering for our newsletter, you give us your consent in order to receive information on our products, services and other information that, in our opinion, may interest you.

You can retract your consent at any time and we will stop sending you our newsletter.

Your details will be retained as long as you continue to consent to receive our newsletter.

2.3. While browsing on our Website

When you visit our Website, the server logs  are stored. Storage of these logs is legal if the user is well informed of the implementation of the logging system and when the data retained are only used to guarantee the security of the system and the detection of any anomalies.

3.To whom do we divulge your personal data?

Your personal data will not be shared with third parties, unless these parties are linked  contractually to Spa World RX of Benelux (Le Circuit de Spa-Francorchamps s.a.) or are operating at its request or as a sub-contractor of Spa World RX of Benelux (Le Circuit de Spa-Francorchamps s.a.). Their access is limited to the data they need to perform their task. Spa World RX of Benelux (Le Circuit de Spa-Francorchamps s.a.) always asks its sub-contractors to put organisational and technical measures in place as required with respect to personal data as well as a guarantee of their strict confidentiality.

4.Are your data transferred, how and where to?

As a general rule, we retain your personal data within the European Union. However, in view of the fact that some of our suppliers are located in countries outside the  European Union ("Third Country/Countries"), we will transfer some of your personal data to Third Countries. This may notably be the case to Third Countries for which the European Commission has not taken a decision of "adequate protection". In such a case, we take steps to ensure that this transfer is carried out in compliance with the regulations applicable and guarantees a sufficient level of protection of the personal data and the fundamental rights of moral persons (particularly based on the model clauses approved by the European Commission).

5.Your rights

You enjoy a certain number of rights concerning your personal data and processing of them. You have the right:

6.Cookies and similar technologies

To learn more, please consult our Policies regarding cookies.

7.Links with other websites and social networks

Our Website may occasionally contain links to the websites of our partners or to third party companies. Please note that these websites have their own privacy policy and that we decline all responsibility in regards to the use made of these websites of data collected when you click on these links. We ask you to become aware of the privacy policy on these sites before transmitting your personal data.

8.Amendment of our Privacy Policy

Occasionally, we may have to make changes and corrections to this Privacy Policy. If we deem that these amendments are significant, we will inform you of them by one (or several) of the following means: (1) by posting the amendments on this site, or (2) by sending you an email or message concerning these amendments. We will also give you the option of giving your agreement to these significant changes. The changes will take effect from the time they have been communicated to you and you have accepted them, this authorisation being deemed as granted by the fact that you continue to use the website after the changes have taken effect.


For all questions regarding this privacy policy or for requests in relation to your personal data, you may contact us by:

Version updated 24 May 2018